Reference

Privacy Policy — How We Handle Your Account Information

We built jur 466 for Bangladesh players who expect clarity about what happens to their account details, payment logs and device activity.

Account data explainedPayment log handlingUser control optionsContact paths for requests
jur 466 Privacy Policy — How We Handle Your Account Information
DATA HANDLING

Security Measures We Use to Protect Your Information

Your account password is hashed before storage so even our own systems cannot read it in plain text. Deposits via bKash, Nagad and Rocket are processed through each provider's secure API; we receive only a transaction confirmation code, not your wallet PIN or full card details. Session cookies expire after thirty minutes of inactivity, forcing a fresh login to prevent account takeover if you leave your device unlocked. Payment logs are encrypted at rest and access is limited to support staff handling withdrawal or dispute queries.

Password Security

We hash your password using industry-standard algorithms so it cannot be reversed or read by anyone, including our own team. If you forget it, the reset flow sends a one-time code to your registered mobile number rather than emailing the old password.

Payment Data

bKash, Nagad and Rocket handle authentication on their own secure checkout pages. We store only the transaction ID, amount and timestamp to match the deposit with your account balance — never your wallet PIN or full payment credentials.

Cookie Policy

We use session cookies to keep you logged in and remember your language choice. These expire after thirty minutes of inactivity or when you close the browser. Analytics cookies track page visits to help us improve navigation; you can disable them in your browser settings without affecting account functions.

Data Retention

Account records stay active as long as you use the platform. After you request closure, we retain transaction logs for the period required by local financial record rules, then delete personal identifiers. You can request early deletion by contacting support with a verified identity check.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what account information we hold, correct a detail, or request deletion, our support team will guide you through the verification steps. Most privacy requests are handled within a few business days once we confirm your identity through the mobile number or payment wallet linked to your account.

Live Chat Open the chat widget in the account menu and select Privacy Request from the topic list. An agent will ask for your registered mobile number and the nature of your request — access, correction or deletion — then walk you…
Email Support Send your privacy query to the support address shown in your account settings footer. Include your registered mobile number and describe what you need — a data export, a correction, or account closure.
Account Settings Log in and navigate to Profile, then Privacy Controls. You can download a summary of your transaction history, update your contact details, or submit a deletion request directly from this section without leaving the page.

Common Questions About Your Data and Privacy Rights

We ask for your mobile number, preferred currency and payment method — bKash, Nagad or Rocket — to verify deposits and process withdrawals. Device type, browser and IP address are logged to detect unusual activity and keep your account secure.

Payment logs — amount, timestamp, wallet confirmation code — are stored while your account is active, plus the retention period local financial rules require after closure. You can request deletion once that period ends by contacting support with identity verification.

Yes. Log in and go to Profile, then Privacy Controls, and select Download My Data. We generate a summary of your transaction history, login records and contact details, usually ready within a few minutes. Larger account histories may take up to one business day.

No. bKash, Nagad and Rocket handle authentication on their own secure pages; we receive only a transaction confirmation code to credit your account. We do not store your wallet PIN or pass payment credentials to external services.

Open your account settings, navigate to Privacy Controls, and select Request Account Deletion. We verify your identity through the mobile number or payment wallet linked to your account, then process the request within a few business days, retaining only the logs required by local financial record rules.

Session cookies keep you logged in and remember your language preference; they expire after thirty minutes of inactivity. Analytics cookies track page visits to improve navigation. You can disable analytics cookies in your browser settings without affecting login or deposit functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.