Reference

Legal Terms and Service Conditions

We've laid out how jur 466 operates, what we expect from account holders, and how we handle data and payments in Bangladesh regions where our service is available. Availability depends on your local law and eligible regions.

Account termsData handlingPayment policyRegion eligibilitySupport contact
jur 466 Legal Terms and Service Conditions
DATA AND SECURITY

How We Handle Your Information

We collect your phone number, email and payment details when you register, and we track session data to prevent fraud and improve the platform. Your personal information is stored on secure servers and is never sold to third parties. You can request a copy of your data or ask us to delete your account by contacting support.

Data collection

We gather your phone number, email, device type and IP address during registration, plus transaction records when you deposit or withdraw via bKash, Nagad, Rocket or bank transfer. This data helps us verify your identity and comply with local record-keeping rules.

Cookie use

Our site sets cookies to keep you logged in, remember your language preference, and measure which pages you visit. You can disable cookies in your browser settings, but some features like saved bet slips may not work without them.

Account security

We encrypt payment details in transit and hash your password so even our team cannot read it. Enable two-factor authentication in account settings to add an extra layer of protection; you'll receive an OTP via SMS each time you log in from a new device.

Retention and deletion

We keep transaction logs for five years to meet financial reporting obligations, but we will anonymize or delete your personal profile data within thirty days if you request account closure through the support email listed above.

POLICY CONTACT

How to Reach Us About Legal Matters

If you need clarification on these terms, want to request a copy of your account data, or have a dispute to raise, use the channels below. Our support team in Bangladesh handles policy queries during business hours; email responses typically arrive within one business day.

Live chat Open the chat widget in your account dashboard to speak with a support agent about account terms, withdrawal holds, or region restrictions. Chat is the fastest route for urgent questions and is staffed during peak hours.
Email inquiry Send detailed policy questions, data-access requests, or formal complaints to our support email address listed in the account settings footer. Include your registered phone number so we can verify your identity before sharing account information.
Account settings Log in and visit the Help section under your profile menu to browse common legal questions, download a PDF copy of these terms, or submit a ticket that routes to our compliance team for review.

Legal and Policy Answers

Service availability depends on local law and eligible regions. You are responsible for confirming that online gaming is permitted in your area before registering. We restrict access from regions where local regulations prohibit our services.

Email our support team from the address you used to register, state that you want a data export, and include your registered phone number. We will verify your identity and send a PDF within seven business days.

Yes. Contact support via email or live chat and ask for permanent closure. We will lock the account within one business day and delete your personal profile data within thirty days, though transaction records are kept for compliance.

If our system detects that you registered from a location where service is not available, your account will be suspended and any balance returned to your original bKash, Nagad or Rocket wallet after identity verification.

We may ask for a photo of your national ID card and a selfie holding it, plus a recent utility bill showing your address. Upload these through the account verification page; most checks clear within one business day.

Open a support ticket with the bet reference or transaction ID and describe the issue. Our compliance team reviews disputes within two business days and will either credit your account or explain why the original decision stands.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.